We’re sorry to have to bring this news, but at least Scarpa is dealing with what in my view is a pretty rare problem, but nonetheless a serious problem if it happens, in a mature and aggressive style that bespokes their commitment to quality. An interesting issue with this will be the fact that a lot of people really like the Evo ski touring boot, and have no problems with it, one wonders if getting all of them returned will be possible.
FOR IMMEDIATE RELEASE.
SCARPA Voluntary and Precautionary Recall of F1 Evo ski boots with Tronic System
Feb. 2, 2015 – SCARPA has elected to voluntarily recall all F1 EVO ski boots.
SCARPA is asking all retailers and consumers who have purchased Fall 2014 F1 Evo ski boots with the Tronic System to cease using them immediately and return them to SCARPA as soon as possible for a refund.
It appears that given a rare combination of conditions and circumstances, the boot may unexpectedly switch from ski mode to walk mode, which increases the skier’s likelihood of falling.
For North American consumers, please cease using the boots immediately and return them as soon as possible to the point of original purchase for a refund. For North American dealers, please cease any further sales of the boots and contact SCARPA at (866) 998-2895 to set up a return and refund.
Thank you in advance, and SCARPA apologizes for any inconvenience this has caused our customers or retailers.
For backstory, please see our WildSnow Scarpa Tronic posts.
While most of the WildSnow backcountry skiing blog posts are best attributed to a single author, some work well as done by the group.