In an article about the 2024 Mammut and Black Diamond/Pieps beacon recalls, I said that ARVA was the only major transceiver company that hadn’t had a product recall. Unfortunately, that statement only remained true for a few months as the company announced a voluntary recall of their Neo BT Pro transceiver on January 21, 2025.
Arva summarizes the issue as a “defective electronic component” not caught by the quality control and certification processes that “may result in abnormal battery consumption, which in some cases can cause the device to restart, rendering the transmission and search modes inactive.”
The issue was initially flagged by users of the beacon and Arva confirmed the potential issue and that it’s limited to the Neo BT Pro model.
If you own the Neo BT Pro, Arva asks that you send it in for testing and repair or replacement as-needed. Details on how to do that are on Arva’s recall page.
Justin Park is the Editor of Wild Snow. In 2009 while living in Hawaii, he got invited on a hut trip in Colorado. He had no backcountry gear, found Wild Snow, read up on backcountry skiing and bought some frame bindings for a pair of G3 Reverends so he didn’t have to buy touring boots. He moved to Breckenridge, CO a year later and today he skis 100+ days a year, most of them backcountry.
